Receive
A connected channel creates or updates the conversation.
Customer Support
From website answer to resolved support.
Give your team a shared inbox, ticketing, agents, customer history and controlled AI assistance. Customer Support works independently, or alongside AI Website when automated questions need a human handoff.
The central product moment
Resolve finishes the customer job, not just the reply.
The agent reviews the suggested next response, sends it, updates the ticket and preserves the outcome in the customer history.
Understand
Issue, urgency, sentiment and context come into view.
Prepare
Customer history, approved knowledge and a suggestion assemble.
Resolve
The human reviews, edits, sends and updates the work state.
Learn
The result becomes part of the customer and support record.
Product map
One workspace. Ten focused capabilities.
Progressive disclosure keeps the homepage focused while each capability page explains the work in detail.
01
Explore ai website
02
Explore website widget
03
Explore unified inbox
04
Explore ticketing
05
Explore agent workspace
06
Explore ai copilot
07
Explore knowledge base
08
Explore customer portal
09
Explore automation
10
Explore analytics
11
Explore admin controls
AI Website
Make the existing website answer from approved knowledge.
Website widget
Begin the relationship on your site.
Unified inbox
Keep available channels in one queue.
Ticketing
Make every request owned and traceable.
Agent workspace
Put context beside the conversation.
AI copilot
Assist thinking without giving up control.
Knowledge base
Keep approved answers close.
Customer portal
Continue securely on the same issue.
Automation
Remove narrow, repetitive work.
Analytics
See repeated customer friction.
Admin controls
Operate without configuration clutter.
Opinionated start
Start resolving before you start configuring.
Avimora is designed to give a small team a complete first workflow without a consultant.
Add the widget
Use the workspace-specific asynchronous snippet on the website.
Connect the channel
Add available email or Telegram when the team is ready.
Invite the team
Give the people handling support clear access and ownership.
Resolve conversations
Work from the queue, context and one decisive Resolve action.
FAQ
The product, in plain terms.
What does Avimora bring into one workspace?
Avimora offers two independent products. AI Website provides grounded website answers; Customer Support brings conversations, tickets, agents, customer context, workflows, analytics and controlled AI assistance into one workspace. Use either or both.
What is the main product workflow?
A customer asks a question; Avimora assembles the issue and context; an agent reviews the next response; Resolve sends the reply and updates the ticket and customer history.
Which channels work for early teams?
The website widget, email and Telegram are available. WhatsApp, Instagram Direct and Messenger are coming soon.
Can Avimora run without AI?
Yes. Avimora is a support system of record with ticketing and agent workflows. AI is an early-access usage add-on, not the product’s only operating layer.
How quickly can a team start?
AI Website is designed to be added to an existing website in under 30 minutes. Customer Support can be adopted independently for channels, agents and resolution workflows.
Choose the support your business needs.
Use AI Website on your website, Customer Support with your team, or bring both products together.