Avimora turns available website chat, email and Telegram conversations into one support workflow. Coming-soon channels stay clearly labelled until they work end to end.
A status label is part of the product promise, not a decorative badge.
Add a responsive support conversation to the website through an asynchronous JavaScript snippet.
Creates a conversation in the Avimora inbox and supports configured branding, common questions, attachments and continuation.
Bring support email into the same customer and ticket workflow.
Preserves threading, subject, sender, safe content and attachments where configured.
Connect a configured organization Telegram bot to the shared workspace.
Keeps organization mapping and outbound replies attached to the correct bot and customer.
Assist agents with summaries, classification, knowledge matching and editable reply suggestions.
Available in early access with human review and control. Internal AI operations do not create another public usage meter.
A future official Meta WhatsApp Business Platform or approved-provider connection.
Not live. Future Meta, WhatsApp and BSP charges will remain separate or pass-through.
A planned Meta messaging adapter around the same support model.
Not live and not presented as available.
A planned Messenger adapter for the shared customer-support workspace.
Not live and not presented as available.
Avimora preserves where the conversation came from while assignment, status, priority, notes and customer history work consistently across available channels.
The website widget, email and Telegram are available for early teams.
It is shown alongside channels for availability clarity, but it is an early-access intelligence layer with human control rather than a customer-facing channel.
No. WhatsApp is marked coming soon and will use an official integration path.
No. Both are marked coming soon.
No. Channels adapt into one customer, conversation and ticket model while preserving channel-specific context.
Start with the website widget, then add email or Telegram when the team is ready.